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Our commitment to you
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Our aim is simple… to provide you with a cost
effective, reliable and fully supported Guard Patrol System. We want you to
be able to purchase with confidence and to be 100% delighted with your
equipment and our service. This is how we are committed to you…
LIFETIME Warranty
Checkpoint
data recorders use rechargeable batteries to save you money and enable the
cases to be 100% tamperproof. If your battery fails within 5 years
we will replace it FREE OF CHARGE......and the new battery comes
with a further 5 year warranty
To prove our faith in the
strength and reliability of the product, all Checkpoint stations are
GUARANTEED FOR LIFE! If ever there is a problem simply send it
back and we'll replace it with no quibbles
Over 25 years
experience
You’ll have access to our support team with over 25 years
experience in the patrol monitoring industry. You’ll have their support and
help at all times which means you can be sure that your problem or query
will be solved quickly and effectively. And, whatever your level of computer
experience, we will take the time necessary to explain and reach a solution
step by step.
Guaranteed repair times
You have a ‘same day’ guaranteed repair time and, if this
is not met, your repair is free. In the event of equipment abuse we’ll
advise as to the type of abuse and how it can be avoided in the future.
These measures will enable you to keep your downtime and maintenance costs
to a minimum.
Minimal Repair Costs
Your repair charge for a single piece of equipment outside
of our extended warranty will never exceed £99 (ex VAT). In the event your
equipment is damaged beyond repair you’ll get a generous discount on a new
item, to help minimise your replacement costs.
Free Data Recovery
Your data will be recovered in the event of a
recorder problem. CheckPoint’s unique design means that your important data
is rarely lost when a fault or abuse occurs. Your data is either returned in
your repaired recorder, or extracted and sent to you on floppy disk for
importing directly into your PC.
Ideas welcome
Your views and ideas on how we can improve the CheckPoint
system will be listened to and encouraged at all times. To show you our
commitment to improving the system we’ll provide you with regular updates,
so that you can take advantage of the new ideas and improvements
immediately. Some of the best features of CheckPoint were suggested by our
customers!
Ex-stock delivery
You’ll have access to our ex-stock, next day delivery
service so that those last minute contracts can be dealt with efficiently
and professionally. You’ll always have confidence that we can meet your
needs from stock immediately.
Future proof
You can be confident that as the CheckPoint
system changes to incorporate new improved technologies, we will ensure
compatibility and support for our older systems. You will never be forced to
throw away your equipment. You can stay one step ahead of your competition
knowing your investment is safe.
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